The Water Department has received complaints about strong chlorine smells and tastes in the water. The Water Department is still adjusting the new chlorine equipment, and is aware of the issue. Chlorine levels are higher than we normally operate with, but are within Department of Health ranges. Chlorine levels are dropping back down to our normal range, and should stabilize in the following weeks.
1.2.2019 Water System Update
The pump system and new reservoir are working well. We continue to do testing, and so residents may experience dark or tinted water from disturbances in the distribution system. We are still fine tuning the new chlorine system, and residents may experience chlorine smells and tastes until we get the new system stabilized.
THANKS FOR YOUR PATIENCE AS WE WORK THROUGH THIS PROJECT!
Please call City Hall if you have questions, concerns, or need service (509) 923-2571
- Jord Wilson
POSSIBLE WATER ISSUES
Water pressure has been increased by 20 psi.
Leaks may occur in plumbing, especially in old houses.
Manganese and sediment may break loose in the lines causing dark water, clogged fixtures, and clogged meters.
WHAT TO DO:
If you have a water emergency please call City Hall 923-2571. If you are out of water, or need help please call City Hall 923-2571. The Public Works staff will be available, and prioritizing requests.
If you have black or dark water, turn all water off and run cold water in your tub until it runs clean. Then remove screens on sinks and run till clean.
If you see standing water in your yard or along the street that does not seem like snow or rain water, it may be an underground leak. Call City Hall if you think it might be a City water line leaking.
HOW TO KEEP INFORMED:
Check in here at WWW.PATEROS.COM
If there is a water emergency residents will be informed through the Okanogan County Emergency alert systems.
Please text and OPT-IN so we can alert you.
Text “98846” to 888777
Go to www.okanoganDEM.org to OPT-IN to alert system.